Remote Desktop: What It Is, How It Works, Features, and More

Controlling a computer using another computer remotely is very handy. This is especially true where troubleshooting is needed from time to time. Want to know more about remote desktop? Here we explain what it is, how it works, features, advantages and disadvantages, security, and the 5 best software for it.

remote desktop

What Is It?

Let’s start with the definition. What is it? It is a program or a feature of an operating system that enables a user to connect a computer with another computer remotely. Using this program or OS feature, the user can not only see the desktop of the target computer but also interact as if the computer is in front of them.

How Does It Work?

The program works through a connection between the controlling computer and the controlled computer. The connectivity relies on various protocols. For example, virtual network computing, remote desktop protocol, NX technology, as well as independent computing architecture, among others.

The connection is two-way. The controlled computer sends a copy of the image (updated from time to time) to the controlling computer while the controlling computer sends inputs (mouse movement, click, keystrokes, etc.) to the controlled computer, which then implements them.


  • Allows a computer to be viewed and controlled using another computer remotely from any location.
  • The core functions of the controlled computer are still accessible, despite it being controlled by another computer.
  • The connection can be established in various ways, including over the internet.

Advantages and Disadvantages


  • Flexibility as there is no need for the user to be in front of the computer.
  • Cost-effective as a computer can be used to remotely access other computers provided the computers are all connected.
  • Easy management as a single computer can be used to manage others in real-time regardless of location.


  • Downtime, especially if the connection is not stable.
  • Network dependency as there must be a reliable network connection between the computers for it to work properly.
  • Bottlenecks, which may arise if the host computer is not powerful enough or if there are too many computers connected.
  • Knowledge, as not everyone can use the program.


Absolute security doesn’t exist. Of course, that applies to remote access as well. Computers are at risk when they are connected one to another. That said, the connection between computers can be more secured if the program used for remote access is protected by encryption technology and authentication.

Best Remote Desktop Software for Windows OS

1. LogMeIn Pro

One of the most popular remote access software. It comes with cloud storage and powerful features, making it suitable for large businesses and enterprises.

2. Zoho Assist

A remote access tool that comes with various useful tools.

3. RemotePC

A versatile web app capable of supporting a large number of connections.

4. ConnectWise Control

An easy to use remote access tool with various features for troubleshooting.

5. TeamViewer

A very user-friendly remote access tool with great cross-platform compatibility.


This is what a remote desktop is. This program or feature makes things easier, especially in business settings. Using the system, a user is able to remotely view and control a computer. Interested in trying it? If you are, the five examples we listed above are a good starting point.

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